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Looking for home internet or a TV package in Esch-sur-Alzette? SudStroum offers local telecom services alongside its energy business, with separate internet subscriptions and combined internet and television packages.
Its entry-level internet offer starts at €25 per month, before optional modem rental. The main trade-off is the 24-month commitment and the availability of services only within Esch-sur-Alzette.
In this review, LetzCompare looks at SudStroum’s packages, connection speeds, extra charges and cancellation terms to help you decide whether a local provider suits your household.
Who Is SudStroum?
SudStroum supplies energy and offers fixed internet, television and home phone services in Esch-sur-Alzette. Its telecom range is organised around ESCH SPEED for internet, ESCH VIEW for television and ESCH RELAX for combined services.
For a household comparing telecom providers, the relevant question is whether its local network reaches the property. An electricity relationship with SudStroum does not, by itself, establish that a particular internet package can be installed.
SudStroum at a Glance
- Home internet and internet with TV are available for eligible addresses in Esch-sur-Alzette.
- Fixed telephone options can be added.
- Advertised internet speeds reach 1 Gbit/s.
- The reviewed consumer range focuses on fixed services rather than mobile subscriptions.
Is SudStroum a Good Choice?
SudStroum is worth considering if you live in Esch and want an inexpensive starting point for home internet. Its lower speed packages make it possible to buy a connection suited to everyday use without automatically paying for a gigabit service.
Why Choose SudStroum?
The main attraction is the choice of internet speeds. A light user can consider the lower tiers, while a household sharing its connection across several devices has faster options. Its TV range also gives customers an alternative to assembling separate television subscriptions.
Having a local provider may appeal to customers who prefer contacting an organisation serving their own municipality. That convenience should be weighed against the actual package price and the support arrangements offered for the address.
Things to Consider Before Choosing SudStroum
The commitment deserves attention if you expect to move soon. Upload speeds also matter: a connection advertised by its download speed may be less suitable for frequent large file uploads or several simultaneous video calls.
Equipment rental and TV hardware can increase the monthly bill. Compare the configured package you will use, rather than the lowest advertised starting price.
LetzCompare verdict: SudStroum is a sensible local option for households that can match a speed tier to their needs and expect to stay at the property. Customers who need contract flexibility should compare the cost of leaving before signing.
What Packages Does SudStroum Offer?
SudStroum Home Internet Plans
The ESCH SPEED range lists the following monthly subscription prices and maximum download/upload speeds.
- ESCH SPEED 50: €25 per month, up to 50/10 Mbit/s.
- ESCH SPEED 200: €37 per month, up to 200/20 Mbit/s.
- ESCH SPEED 500: €43 per month, up to 500/30 Mbit/s.
- ESCH SPEED 1 Gbit/s: €51 per month, up to 1,000/50 Mbit/s.
Which SudStroum Internet Plan Should You Choose?
ESCH SPEED 50 for light use. Consider this tier for browsing, emails and a small number of connected devices. A household using several video streams at once should consider more capacity.
ESCH SPEED 200 for everyday household use. This is a reasonable starting point for comparing a shared family connection. Think about the number of people using the internet at the same time, especially during the evening.
ESCH SPEED 500 for busier households. The larger download capacity can help when several users stream, download games or work online together. Check the upload allowance against your remote working needs.
ESCH SPEED 1 Gbit/s for frequent downloads. A faster tier is most useful when large downloads are common. It will not automatically improve weak Wi-Fi in a distant room; router placement and the home network still matter.
SudStroum Internet and TV Bundles
ESCH RELAX combines internet with IPTV. The advertised tiers are S at €58 per month with 200/20 Mbit/s, M at €70 with 500/30 Mbit/s and L at €83 with 1,000/50 Mbit/s. Each has a 24-month commitment.
The packages include more than 100 HD channels, pause and replay. S supports two simultaneous devices and 40 recording hours; M supports three devices and 100 hours; L supports four devices and 100 hours. Recordings are retained for one year under the published conditions.
Choose the TV tier according to how many people watch different programmes at once. A single television rarely needs the same stream allowance as a household with several regular viewers.
SudStroum TV and Fixed Telephone Options
ESCH VIEW provides a separate IPTV route. Confirm the selected TV subscription and equipment requirements when ordering. Optional FRITZ!Box 6660 rental is €6 per month, and the TV+ box is listed at €5 per month on the combined-offer page.
The ESCH SPEED page lists a fixed line with national landline calls at €10 per month, plus optional European and Portuguese landline minute packages. Check destination and fair-use conditions before assuming all calls are covered.
SudStroum Network Coverage
Where Is SudStroum Internet Available?
SudStroum’s telecom offers are limited to Esch-sur-Alzette. Check the full address, including the building and apartment, before choosing a package.
A nearby connected property does not establish that the same installation work or service level applies to your home. Ask which connection technology will be used and whether additional work is needed inside the building.
What Speeds Can You Expect?
The advertised speed is a maximum, rather than a promise that every device will reach it. SudStroum’s ESCH SPEED 50 contract summary publishes separate minimum and normally available speeds, including different peak and off-peak thresholds.
When investigating poor performance, test with a wired connection where possible. That helps distinguish the incoming connection from a Wi-Fi problem. For a new subscription, ask for the equivalent speed information for your selected tier.
SudStroum Prices and Contract Conditions
Installation and Equipment Fees
The ESCH SPEED sales page lists a turnkey installation fee of €105. With the optional €6 modem rental, the internet-only tiers total €31, €43, €49 and €57 per month respectively, before telephone or other options.
For ESCH RELAX, ask for a written total including the modem, required TV box and any installation work. The page describes box rental as optional in its package listings but also states that a TV+ box is required to benefit from the service. Clarify the hardware you actually need.
Contract Duration and Early Termination
The August 2026 ESCH SPEED 50 contract summary provides a 24-month minimum term, followed by continuation for an indefinite period. Leaving early normally requires payment of the remaining subscription months. Options may have different durations.
The remaining months can outweigh a modest saving from moving to another provider. Before switching, request the exact end date and a termination estimate for your own contract.
How to Cancel SudStroum and Our Final Verdict
How to Cancel a SudStroum Subscription
Contact SudStroum’s telecom team at backoffice@sudstroum.lu or +352 26 783 787 686 to establish the accepted cancellation procedure for your package. Its telecom contract summary gives the address as 11 rue de Luxembourg, L-4220 Esch-sur-Alzette.
Include your name, customer number, service address and the subscriptions you wish to end. Ask for written confirmation of the effective date and any remaining charges.
For ESCH SPEED 50 after the minimum term, the published summary says requests before the 25th of the month take effect for that month, while later requests take effect for the following month. Confirm how this applies to your selected service. Rental equipment must be returned; missing or defective items can generate charges.
Our Verdict on SudStroum
SudStroum deserves a place on an Esch household’s shortlist, particularly when a lower speed connection is sufficient. Its range lets you compare internet alone with a TV bundle, but the final decision should include equipment and the commitment.
Choose SudStroum if: You have an eligible Esch address, prefer a local provider and can commit for the required period.
Compare other providers if: You expect to move soon, need substantially faster uploads or want a mobile and home internet offer from one provider.
