Sim only
Looking for an affordable mobile plan, fast fibre internet or a complete telecom package in Luxembourg? Orange Luxembourg offers a range of mobile subscriptions, home internet connections and bundles for different budgets and needs.
With 5G mobile plans starting from €8.99 per month, fibre internet speeds of up to 8.5 Gbit/s and international roaming allowances covering more than 90 destinations on selected packages, Orange is worth considering.
But is Orange Luxembourg the right provider for you? In this review, LetzCompare explores its packages, network coverage, additional charges and contract conditions to help you make an informed decision.
Who Is Orange Luxembourg?
Orange Luxembourg is an established telecommunications operator offering mobile, fixed internet and TV services to private individuals and businesses across the Grand Duchy.
Part of the international Orange telecommunications group, the company operates its own mobile network in Luxembourg, providing 4G and 5G connectivity.
Orange's main services include mobile subscriptions, fibre internet, mobile and internet bundles, TV services and smartphones.
Unlike providers specialising exclusively in mobile or home internet, Orange offers customers the option to combine several telecom services under one provider.
Is Orange Luxembourg a Good Choice?
Orange Luxembourg is particularly attractive for customers looking for flexible mobile subscriptions, generous international roaming allowances and the convenience of combining mobile and home internet services.
Its mobile plans cover different budgets, from customers who use relatively little data to frequent travellers who want connectivity beyond Europe.
For home internet, Orange offers high-speed fibre packages, including an option delivering up to 8.5 Gbit/s where available.
Why Choose Orange Luxembourg?
- Flexible mobile subscriptions: Standard SIM-only mobile plans come without a minimum commitment, allowing customers greater freedom to switch providers.
- International roaming: Selected mobile packages include data allowances in more than 50 or 90 destinations worldwide, depending on the plan.
- 5G included: Orange includes 5G access across its current mobile subscriptions without an additional 5G fee.
- Fast home internet: Fibre packages offer advertised download speeds of up to 8.5 Gbit/s.
- Bundle discounts: Customers combining eligible mobile and home internet subscriptions can save up to €10 per month on their mobile plans.
Things to Consider Before Choosing Orange
- Fibre availability varies: The internet technology and speeds available depend on your address and network eligibility.
- Home internet commitments: Unlike standard SIM-only mobile plans, Orange fibre subscriptions generally require a 24-month commitment.
- Router rental costs extra: Orange currently lists Livebox rental at €7 per month, in addition to the advertised fibre subscription price.
- Out-of-bundle charges: Usage outside your mobile allowance or eligible roaming destinations can lead to additional charges.
- Unlimited data has conditions: Orange applies a speed reduction after 250 GB on its Unlimited mobile plan.
LetzCompare verdict: Orange is worth considering for users who regularly travel abroad, want a flexible mobile subscription or prefer to combine home internet and mobile services. However, customers primarily interested in the lowest possible price should compare similar packages from other Luxembourg providers before subscribing.
What Packages Does Orange Luxembourg Offer?
Orange offers mobile subscriptions, home internet packages and combined telecom bundles.
Orange Luxembourg Mobile Plans
Orange offers three main mobile subscriptions, each including 5G connectivity and no minimum commitment when purchased without a smartphone.
Orange 5 GB — €8.99/month
Includes 5 GB of mobile data in Europe and the USA. Ideal for light users who mainly rely on Wi-Fi.
Orange 50 GB — €19.99/month
Includes 50 GB of data in Europe and the USA, plus 5 GB in over 50 additional destinations. Suitable for everyday users and occasional travellers.
Orange Unlimited — €39.99/month
Includes unlimited data in Europe and the USA, subject to a 250 GB fair-use threshold, plus 25 GB in over 90 additional destinations. Designed for heavy data users and frequent travellers.
Which Orange Mobile Plan Should You Choose?
Orange 5 GB — Best for Light Users
For €8.99 per month, Orange's entry-level subscription is suitable for users who mainly rely on Wi-Fi and use mobile data for messaging, browsing, emails and occasional social media.
With 5 GB of data across the included European destinations and the USA, it is a simple choice for customers who want essential connectivity without paying for a large data allowance.
Orange 50 GB — Best for Everyday Use and Travel
At €19.99 per month, the 50 GB package offers a more generous allowance for regular mobile internet use.
The additional 5 GB allowance across more than 50 international destinations makes this plan particularly attractive for customers who occasionally travel outside Europe.
For many everyday smartphone users, 50 GB should provide a comfortable monthly allowance, although heavy video streaming and hotspot use can consume it more quickly.
Orange Unlimited — Best for Heavy Data Users and Frequent Travellers
Orange's Unlimited plan costs €39.99 per month and is designed for customers who use large amounts of mobile data or frequently travel internationally.
Besides its extensive European and US allowance, it includes 25 GB of data across more than 90 additional destinations worldwide.
However, customers should pay attention to the 250 GB fair-use threshold and subsequent speed reduction before assuming that unlimited data means unrestricted high-speed usage.
Orange Luxembourg Home Internet Plans
Orange provides home internet through itsLivebox range, offering fibre connectivity with advertised speeds of up to 8.5Gbit/s.
Customers can choose between two principalspeed tiers:
· Livebox Fibre 1 Gbit/s: Up to 1 Gbit/sdownload speed for €49.99 per month.
· Livebox Fibre 8.5 Gbit/s: Up to 8.5Gbit/s download speed for €69.99 per month.
Both offers currently require a 24-monthcommitment, and Livebox router rental adds €7 per month.
This makes the regular monthly cost €56.99for the 1 Gbit/s package and €76.99 for the 8.5 Gbit/s package, before anyapplicable promotions or additional services.
Installation, activation and cabling arecurrently advertised free of charge under Orange's promotional conditions.
Which Orange Internet Plan Should You Choose
Livebox Fibre 1 Gbit/s — Best for Most Households
A 1 Gbit/s internet connection offers morethan enough capacity for many households using several devices simultaneously.
It can comfortably support remote working,streaming, video conferencing, online gaming and general internet use, subjectto normal network and Wi-Fi conditions.
Livebox Fibre 8.5 Gbit/s — Best for DemandingHouseholds
The 8.5 Gbit/s package is better suited tohouseholds with exceptionally high bandwidth requirements, numerous connecteddevices or users transferring large files regularly.
Before upgrading, check whether yourdevices, wired connections and home network can take advantage of multi-gigabitspeeds. Many everyday devices cannot individually achieve speeds close to 8.5Gbit/s.
Orange's actual internet availability andachievable speeds depend on the property and connection technology.
Orange Mobile and Internet Bundles
Orange allows customers to combine eligiblemobile subscriptions with a Livebox home internet package.
Its bundle advantages include discounts ofup to €10 per month on eligible mobile subscriptions and consolidated billing.
Current advertised starting bundle pricesinclude:
· Mobile 5 GB + Fibre: 5 GB mobile allowanceand Livebox Fibre, from €54.98 per month.
· Mobile 50 GB + Fibre: 50 GB mobileallowance and Livebox Fibre, from €62.98 per month.
· Mobile Unlimited + Fibre: Unlimitedmobile data, subject to the fair-use conditions, and Livebox Fibre, from €79.98per month.
Bundle prices are advertised startingrates. Router rental, promotional conditions, eligible fibre tiers andapplicable commitments should be checked before ordering.
Are Orange Bundles Worth It?
Combining your mobile subscription and homeinternet can be convenient, especially if you prefer dealing with a singleprovider.
However, the advertised bundle discountdoes not automatically make Orange the cheapest option.
Before subscribing, compare the totalmonthly price, equipment charges and contract duration against buying mobileand internet services separately.
Orange TV Services
Orange also offers TV services that can beadded to eligible internet and mobile packages.
Depending on the package and availableoptions, Orange TV offers features such as live television, replay, recordingand viewing through an app on compatible devices.
Customers interested in TV should confirmthe current channel selection, subscription price, supported devices and anyadditional conditions directly with Orange.
Orange Luxembourg Network Coverage
Network coverage is an important factorwhen choosing a telecom provider, particularly for customers living outsideLuxembourg City or commuting between Luxembourg and neighbouring countries.
Which Mobile Network Does Orange Use
Orange operates its own mobile network inLuxembourg, using 4G and 5G technology.
According to Orange, its combined 4G/5Gnetwork covers approximately 99% of Luxembourg's territory.
However, advertised nationwide coveragedoes not guarantee identical performance everywhere.
Signal quality and internet speeds can varydepending on your location, the building you are in, network congestion andyour smartphone.
Does Orange Luxembourg Offer 5G
Yes. Orange includes 5G access in itscurrent mobile subscriptions at no additional charge.
To benefit from 5G, you need a compatiblesmartphone and must be in an area where Orange's 5G network is available.
Customers who do not have 5G coverage cancontinue using the available 4G network.
Orange Roaming in Europe and Beyond
International roaming is one of Orange'smain selling points.
All three principal mobile plans includeallowances covering Luxembourg, specified European destinations and the UnitedStates.
The 50 GB plan additionally includes 5 GBof data in more than 50 destinations outside its main coverage area.
The Unlimited plan goes further with 25 GBof data across more than 90 additional destinations, including countries suchas Japan, Thailand, Canada, Turkey and the United Arab Emirates.
Important: Making international calls from Luxembourg and using your phonewhile travelling abroad are not necessarily the same thing. Always check theincluded destinations, call directions and fair-use conditions beforetravelling.
Orange Fibre Internet Availability
Orange offers home internet servicesthroughout Luxembourg, but fibre speeds and technology depend on the customer'sexact address.
Even if Orange offers internet service inyour municipality, a specific property may not qualify for its highest-speedfibre packages.
In some areas, connectivity may be providedusing other available fixed-line technologies.
Before choosing a package, confirm theconnection technology and maximum achievable speed at your address.
Orange Luxembourg Prices and Contract Conditions
The advertised monthly subscription is notalways the final amount customers pay.
Additional costs can arise fromout-of-bundle mobile usage, international communications, equipment rental orcontract commitments.
Orange Out of Bundle Charges
Orange publishes the following standardcharges for usage outside the included allowances of its current consumermobile plans:
· Additional mobile data: €0.06 per MB.
· Outgoing calls: €0.2223 per minute.
· SMS: €0.0702 per SMS.
· Domestic MMS: €0.2223 per MMS.
All prices include VAT.
These charges relate to applicableout-of-bundle usage. International and roaming charges can vary by destinationand may follow separate tariff schedules.
Additional data is particularly worthmonitoring: at €0.06 per MB, exceeding a data allowance by approximately 1 GBcould result in roughly €60 in additional charges if that rate is appliedthroughout.
Customers concerned about unexpectedcharges can consider Orange's optional blocked-plan feature, currently advertisedat €2 per month.
Activation Installation and Equipment Fees
Orange currently promotes freeinstallation, activation and cabling on eligible Livebox fibre offers.
However, the standard equipment rentalcharge is €7 per month.
Customers should also check whether anytemporary installation promotion, equipment-related fee or optional serviceaffects the final subscription price.
Orange Luxembourg Contract Duration
Orange's standard SIM-only mobile plans areadvertised without a minimum commitment.
However, purchasing a smartphone as part ofa subscription can introduce a 24-month contractual commitment and additionalrepayment conditions.
Home internet contracts generally require a24-month commitment.
This distinction is important: althoughcustomers can combine services into a bundle, the mobile and internetcomponents may have different contractual conditions.
Before accepting an offer, review thecontract duration, any introductory discount, the price after promotion and theconsequences of early termination.
How to Cancel Orange Luxembourg
How to Cancel an Orange Mobile Plan
Customers wishing to cancel their Orangemobile subscription can submit a request by email to:
clients@orangeluxembourg.lu
Alternatively, customers can send aregistered letter to Orange's customer service department.
Orange states that cancellation generallytakes effect one month after receipt of the request, or on a later datespecified by the customer.
If your subscription includes a smartphonecommitment, additional charges may apply depending on your remainingobligations.
How to Cancel Orange Home Internet
For Orange fixed internet subscriptions,cancellation requests must be submitted by post.
Send a registered letter to:
Orange Communications Luxembourg S.A.
Customer Service
8 rue des Mérovingiens
L-8070 Bertrange
Luxembourg
A one-month notice period generally applies following receipt of the cancellation request.
Customers may also need to return their Livebox router and associated equipment. Orange indicates that equipment can be returned to an Orange shop.
Cancelling before the end of a minimum commitment may result in additional charges, so confirm your remaining contractual obligations before submitting the request.
.png)
