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Antenne Collective Ettelbruck (ACE)

2026-10-09 15:27
9 min read
Provider Review - Antenne Collective Ettelbruck (ACE) Logo

Antenne Collective Ettelbruck offers an alternative to Luxembourg’s nationwide telecom providers for households connected to its local cable network. Known as ACE, it provides home internet, television and optional fixed telephony.

Its standalone internet subscriptions start at €14 per month, with higher-speed packages reaching 1 Gbit/s. Customers can also combine TV with faster internet.

For LetzCompare, ACE is worth considering if your address is covered and you want competitively priced fixed services. However, equipment costs, minimum commitments and the published fair-use conditions deserve attention before subscribing.

Who Is Antenne Collective Ettelbruck

Antenne Collective Ettelbruck is a Luxembourg non-profit association founded on 20 April 1968. It operates a local cable network serving Ettelbruck and surrounding communities, rather than offering nationwide connectivity.

Its current consumer range centres on EttStream internet, cable TV, TV+ features and EttPhone fixed telephony. The reviewed offer pages do not list an ACE-branded mobile subscription. Customers seeking mobile service should therefore compare that separately.

Antenne Collective Ettelbruck at a Glance

• Home internet with four advertised speed tiers.

• Cable television and optional TV+ services.

• Combined TV and internet packages.

• Optional fixed telephony with an EU Flat offer.

• Local coverage and customer support in Ettelbruck.

Is Antenne Collective Ettelbruck a Good Choice

ACE is most relevant to residents within its network area who want home internet, traditional television or both. Its non-profit structure and local service model may appeal to customers who prefer dealing with a nearby organisation.

Why Choose Antenne Collective Ettelbruck

• Several internet tiers: Customers can choose a connection that matches their household rather than automatically paying for gigabit speeds.

• TV and internet together: Basic internet is included as a free option with the standard TV package.

• Local assistance: ACE provides an Ettelbruck contact point for questions and support.

• Choice of equipment: Its advertised router options include a refurbished model.

Things to Consider Before Choosing ACE

• Limited coverage: Availability depends on the local network and your property.

• Minimum commitment: Monthly EttStream subscriptions have a one-year minimum term.

• Unequal download and upload speeds: These cable packages are not symmetrical connections.

• Equipment adds to the cost: Router purchase and optional TV equipment must be considered.

• Fair-use wording needs clarification: ACE’s published internet policy contains a potentially restrictive usage threshold.

LetzCompare verdict: ACE deserves a place on your shortlist if you live within its service area. For heavy streaming, large downloads or cloud backups, ask for written clarification of the fair-use conditions before relying on its unlimited-data description.

What Packages Does Antenne Collective Ettelbruck Offer

Antenne Collective Ettelbruck Internet Plans

ACE’s current standalone EttStream range has four tiers. These monthly prices include the affiliation component shown in its contract summaries; they are not simply internet upgrade charges.

EttStream 15 — €14 per month

Advertised speeds are 15 Mbit/s download and 1 Mbit/s upload.

LetzCompare assessment: This is an entry-level option for light browsing, emails and occasional use. Its low upload speed makes it less suitable for households regularly sharing video calls or uploading files.

EttStream 250 — €29 per month

Advertised speeds are 250 Mbit/s download and 25 Mbit/s upload.

LetzCompare assessment: This is the sensible starting point for many households using streaming, remote working and several connected devices, provided the usage conditions suit their needs.

EttStream 500 — €34 per month

Advertised speeds are 500 Mbit/s download and 50 Mbit/s upload.

LetzCompare assessment: The additional €5 compared with EttStream 250 buys higher download and upload capacity. It may suit larger households or users who frequently transfer files.

EttStream 1000 — €39 per month

Advertised speeds are 1,000 Mbit/s download and 100 Mbit/s upload.

LetzCompare assessment: This is the fastest advertised tier. It can be useful for demanding households, although devices, Wi-Fi and home wiring affect the speeds you actually experience. Higher speed does not remove fair-use conditions.

Antenne Collective Ettelbruck TV Packages

The advertised monthly TV range is:

• TV Basic: €23 per month, with EttStream 15 available as an included option.

• TV+: €36 per month.

• TV+ ZEN: €43 per month.

• TV+ MAX: €48 per month.

ACE describes its TV offer as providing more than 120 HD channels. TV+ adds seven-day replay, pause, recording, video on demand and viewing on compatible mobile devices. TV+ supports up to two devices, ZEN up to three and MAX up to four. Optional channel bouquets are available separately. [3]

Check the channels you actually watch and any box charge before comparing the headline subscription price.

Antenne Collective Ettelbruck TV and Internet Bundles

With a TV subscription, EttStream 15 is included. Faster internet costs an additional €15 per month for EttStream 250, €20 for EttStream 500 or €25 for EttStream 1000. EttPhone can be added for €10 per month.

Using TV Basic at €23 per month, LetzCompare calculates the following subscription totals:

• TV Basic + EttStream 250: €38 per month.

• TV Basic + EttStream 500: €43 per month.

• TV Basic + EttStream 1000: €48 per month.

These are calculated subscription totals before equipment and additional options. They are not the standalone internet prices. If you do not watch cable TV, compare the internet-only offer first.

EttPhone Fixed Telephony

EttPhone is a €10-per-month EU Flat option available with an EttStream subscription. Its contract summary lists a one-year minimum commitment.

Before subscribing, confirm the included destinations, eligible number types and charges for excluded calls. A fixed telephone option is most useful when it replaces something you already pay for.

Antenne Collective Ettelbruck Network and Coverage

Where Is ACE Internet Available

The current internet page lists Ettelbruck, Warken, Erpeldange, Schieren, Michelau and Welscheid. Its 2026 technical sheet also includes Hosingen and refers to customers of associated local cable networks.

If your home is served through another local association, confirm which organisation supplies your subscription and which prices apply. Do not assume every connected locality uses the same membership arrangements.

Does ACE Use Fibre or Cable

ACE describes its access technology as HFC, combining fibre optic infrastructure and coaxial cable. It should therefore be described as cable internet, rather than assuming it is fibre all the way to the home.

What Speeds Can You Expect

The plan speeds are advertised figures. ACE’s transparency document says performance depends on network load, the connection line, your installation, connected devices and Wi-Fi or wired access.

For LetzCompare, upload speed deserves attention alongside download speed, particularly for remote work and cloud storage. Check the contractual speed information and your home setup before selecting the fastest tier.

Antenne Collective Ettelbruck Prices and Contract Conditions

Router Installation and TV Equipment Costs

ACE advertises a refurbished Fritz!Box Cable 6660 for €89 and a new Fritz!Box Cable 6670 for €189. Installation is free with ACE-supplied hardware, while installation using your own equipment costs €20. Confirm compatibility before buying a router independently.

The March 2026 price list gives the TV+ P510 IP box price as €154 to purchase or €5 per month to rent. Ask whether a box is required for your chosen viewing setup and how many you need.

Internet Fair Use and Out of Bundle Charges

ACE describes EttStream data usage as unlimited subject to fair use. Its published internet transparency document, dated 9 December 2025, says monthly usage reaching 100 GB may be considered abnormal or excessive if another threshold is not defined. It provides for a written warning and possible restriction or suspension if that warning is ignored.

LetzCompare assessment: This is a material condition for a home broadband offer. Ask ACE to confirm the threshold applicable to your exact package in writing, especially if you regularly stream video, download games or use cloud backups.

The reviewed current internet price list does not specify a standard per-GB overage rate. A fair-use restriction should not be presented as an automatic extra-data charge.

ACE’s 2026 technical sheet separately lists €80 for certain reactivation, moving or technician interventions unrelated to a fault in its network. Confirm applicability before requesting a visit.

Monthly Subscriptions and Annual Membership

The EttStream contract summaries and TV Location summary list a minimum commitment of one year. After that period, written cancellation must arrive at least one month before the scheduled automatic payment.

An alternative TV Adhésion arrangement costs €190 annually and requires a €1,000 connection-right payment. It includes digital TV and 15/1 Mbit/s internet. Its summary states no minimum commitment, but cancellation takes effect at year-end in writing.

The annual fee is equivalent to approximately €15.83 per month, but that comparison excludes the substantial upfront payment. Confirm whether connection rights already exist for your property before choosing this arrangement.

How to Cancel ACE and Our Final Verdict

How to Cancel an EttStream or Monthly TV Subscription

For monthly contracts, follow the one-year minimum term and the written notice rule in your contract summary. ACE says it does not provide retroactive refunds for late cancellation.

Include your customer reference, service address, subscriptions to cancel and requested end date. Ask for written confirmation of receipt and the final billing date. Keep a copy of your request.

ACE’s published postal address is:

Antenne Collective Ettelbruck ASBL

BP 83

L-9001 Ettelbruck

Luxembourg

For guidance, contact contact@acett.lu or +352 81 89 59. These are general contact details; confirm the accepted cancellation channel rather than assuming an email alone fulfils the contract requirements.

Equipment and Fixed Telephone Numbers

Ask how to return any rented TV equipment and when rental billing stops. Distinguish equipment you bought from equipment you rent.

If you transfer a fixed telephone number, ACE’s published phone conditions state that outgoing number porting does not itself cancel the contract. Arrange the transfer with the new provider and handle cancellation separately.

Our Verdict on Antenne Collective Ettelbruck

ACE offers a useful local alternative for households seeking cable internet and television. Its range makes it possible to choose modest connectivity, higher-speed internet or a combined TV package without needing a mobile subscription from the same provider.

The strongest reason to compare ACE is its monthly pricing within the covered area. The main points to resolve are the fair-use threshold, equipment costs and the contract arrangement applicable to your home.

Choose ACE if: Your address is covered, its internet or TV offer matches your needs, and you are comfortable with the confirmed usage conditions and commitment.

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