Why choose a Eltrona?

Operational since 1969, Eltrona is a fully Luxembourgish company that historically specialises in cable & satellite TV reception needs as well as the appropriate decoders and TV devices. In fact, if you are have your TV package from another company, chances are hight that it is supplied by Eltrona. So why pay more when you can buy directly from the source?!

Since 2012, Eltona expanded a range of services to home internet and mobile telephony services. Eltrona has its own fibre and cable network infrastructure and covers 85% of the population of the Grand Duchy. And for mobile signal it utilises cell tower network of Post Luxembourg.

What packages does Eltrona offer?

Eltrona is 1 of 5 companies that provides mobile telephony. You can chose from three simple SIM-only packages or a few smartphone options.

With 85% country coverage with own fibre network - Eltrona offers also 3 simple and extremely competitive plans starting as low as 35€ for 200 Mbit connection speed.

The biggest strength of Eltrona is its TV network. All standard packages include 100+ HD channels, recording and reply functionality, ability to watch TV on smartphones on several devices at the same time. In addition, Eltrona offers a number of thematic packages such as Voo Sports, Luso Cabo (Portuguese TV), Sky Sports including Sky F1 and many more.

Can I get Eltrona deals in my area?

Like we mentioed, Eltrona has invested heavily in the national internet network, which covers 85% of the Grand-Duchy. So there is a good chance you can get Luxembourg Online offer wherever you live in the country.

However, it could be that due to specific line type your house/apartment has you might not be eligible for all offer. So we recommend to always check your eligibility before finalising the purchase.

How can I reach Eltrona customer support?

The general customer service is open Monday to Friday, from 08:00 till 20:00 and Saturday from 09:00 till 17:00. In addition, Eltrona has a technical service operational support operational until 21:00 7 days a week. Both could be reached by phone on:

• Local number: +352 499 466 888

What about Eltrona roaming quality?

EU Roaming - All  mobile packages include data and calling bundle with EU economic zone.

International Roaming - At the time of writing, Eltrona does not display any specific price list for roaming charges and withdraws any responsibility for the costs associated with roaming use, including on Luxembourg territory.

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